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Orders

Below are some of are common questions about orders

If you need to modify your order, please contact our customer support team as soon as possible. Changes can only be made before the order has been processed or shipped.

Orders may be canceled if they have not yet been processed or shipped. If you wish to cancel your order, please contact our support team immediately for assistance.

Eyes Kit accepts secure payment methods provided during checkout, which may include major credit cards, debit cards, and other trusted payment options available on our store.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

At Eyes Kit, we offer reliable shipping options to ensure your order reaches you safely and on time. Shipping methods and delivery times may vary depending on your location and the product you order.

Shipping times depend on your location and the selected shipping method. Most orders are processed within 1–3 business days, and you will receive a tracking number once your order is shipped.

Currently, Eyes Kit primarily ships within the USA. International shipping may be available for select products; please contact our support team for details.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions to monitor your package until it arrives.

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